Contact Us
Great Knits Design is a division of Lai Associates, Inc., which was
incorporated in February 2001 in the State of California, USA. Lai Associates
is owned, managed, and operated by Ada Lai (president/CEO).
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General Information
infoATgreatknitdesignsDOTcom  (see below for translation)
Technical Assistance
See note above.
Sales
salesATgreatknitdesignsDOTcom (see below for translation)
Ravelry Information
 ID: AdaKnits  Special Interest Group: KnitwareUsers
E-mail list (users' group)
http://groups.yahoo.com/group/KnitwareUsers/
Telephone
 1-478-2CREATE (227-3283)
Postal Mail Address
We are located in South San Francisco, California. If you need to
contact us by postal mail, please e-mail any of the contact
addresses provided above and we will provide our postal address
to you.
The economy has come home to Great Knit Designs. We have been forced
to make drastic cuts in every aspect of the services we offer.

Effective November 15, 2009, GKD will no longer provide direct technical
support to customers. We will maintain our technical information pages (see
below) and will participate in the KnitwareUsers group.

In conjunction with this reduction in service, Knitware is now available at an
extremely low price, making it an unsurpassed value for all knitters and
crocheters. See here for more information.

NOTE: Knitware is a "legacy Windows application": it is a stable product that
will work on any platform that supports older 32-bit Windows XP
applications. Please consult the documentation for your platform with regard
to running older applications.

If you are experiencing a problem downloading the Knitware programs, please check
www.greatknitdesigns.com/download_TechNotes.html
for a possible solution.

If you are experiencing a problem installing or running a Knitware program, please check
the following pages for information that may be relevant to the problem you are
experiencing:
www.greatknitdesigns.com/SupportNews.html
www.greatknitdesigns.com/SupportNews_VISTA.html
www.greatknitdesigns.com/SupportNews_Win7.html (for Windows 7 info)
www.greatknitdesigns.com/errinstall.htm
www.greatknitdesigns.com/KnownProbs_250.html

If you still require assistance, join the users' group (no purchase required) at
http://groups.yahoo.com/group/KnitwareUsers/
and search the message archives for a possible reference to your problem.

See below for Ravelry information.
E-mail address translation:
AT is replaced by @ and DOT is replaced by a period (.)
Example: abcATxyzDOTcom becomes abc@xyz.com
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